Theodul player seems not to work with Internet Explorer at all

Steps to reproduce

Using Window 10 with Internet Explorer 11.0.10240.16384

Steps to reproduce:
1. Try to playback a video

Actual Results:
Window mode: Black screen (no video), audio works
Fullscreen mode: Black screen (no video), player buttons missing

Expected Results:
Player should playback video (incl. audio).

Workaround (if any):
Use another browser

Activity

Show:
Lars Kiesow
October 20, 2015, 7:41 PM

This sounds like the the browser cannot play back the video format.

  • Can you play back mp4 (h264/aac) files at all in IE?

  • Do you have Flash installed (there is a Flash fallback)?

Ferdinand Göldner
October 28, 2015, 11:33 PM

I am also having trouble with the Theodul Player fullscreen in IE (v_11.0.9600).
The video is vertically pushed off canvas, so that only half of the video is showing up.
Controls are completely hidden.

No Flash installed.
Other mp4 seem to work fine.

Rüdiger Rolf
November 19, 2015, 7:34 PM

I see the fullscreen problem.

But I cannot reproduce the main issue that this ticket describes with Windows 8.1 and IE 11 or with Windows 10 and Edge or IE 11 (also IE11 behaves a little strange - opening in Tablet Mode - and different than with W8.1).

Rüdiger Rolf
December 15, 2015, 2:03 AM

The full screen issue is solved and I had no problems with the player with IE 10 (simulated), 11 and Edge on two different machines.

Tobias Schiebeck
December 16, 2015, 10:28 PM

Merged as PR 754 commit 123efc0

Fixed and reviewed

Assignee

Rüdiger Rolf

Reporter

Former user

Severity

Non Functioning

Tags (folksonomy)

None

Components

Fix versions

Affects versions

Priority

Critical