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  1. MH-9656

Engage player doesn't play with new streaming URLs

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Blocker
    • Resolution: Duplicate
    • Affects versions: 1.4.0
    • Fix versions: 1.4.0
    • Components: Engage User Interface
    • Labels:
      None
    • Severity:
      Non Functioning
    • Steps to reproduce:
      Hide
      Since we added the 'channel' concept to the distribution services, the engage player is unable to play videos from streaming server with the new URL:

      New URL schema example:
      rtmp://mh-entwine.ch/matterhorn-engage/flv:05f9ed56-e12b-412e-89e2-eab39fe202e8/1e3f6380-d821-4a50-b39d-f4ee8157d292/Hans_Arp_2m30s

      Old URL schema example:
      rtmp://mh-entwine.ch/flv:05f9ed56-e12b-412e-89e2-eab39fe202e8/1e3f6380-d821-4a50-b39d-f4ee8157d292/Hans_Arp_2m30s

      Steps to reproduce:
      1. Upload a recording with streaming server enabled
      2. Play the video
       
       Actual Results:
       Engage player shows an error even though the streaming URL is working (tested with rtmpdump):
       Error Id: 16
       Error Message: Stream not found
       Error Detail:
       
       Expected Results:
       Engage player should play the video from the streaming server.
      Show
      Since we added the 'channel' concept to the distribution services, the engage player is unable to play videos from streaming server with the new URL: New URL schema example: rtmp://mh-entwine.ch/matterhorn-engage/flv:05f9ed56-e12b-412e-89e2-eab39fe202e8/1e3f6380-d821-4a50-b39d-f4ee8157d292/Hans_Arp_2m30s Old URL schema example: rtmp://mh-entwine.ch/flv:05f9ed56-e12b-412e-89e2-eab39fe202e8/1e3f6380-d821-4a50-b39d-f4ee8157d292/Hans_Arp_2m30s Steps to reproduce: 1. Upload a recording with streaming server enabled 2. Play the video    Actual Results:  Engage player shows an error even though the streaming URL is working (tested with rtmpdump):  Error Id: 16  Error Message: Stream not found  Error Detail:    Expected Results:  Engage player should play the video from the streaming server.

      TestRail: Results

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              • Assignee:
                lrohner Lukas Rohner
                Reporter:
                lrohner Lukas Rohner
              • Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved:

                  TestRail: Cases